VPN Reviews

HideMyAss vs PureVPN – Which is a Better VPN Service?

purevpn vs hidemyass

Hidemyass (HMA), a leading VPN service provider, offering one VPN service with more than 300 VPN servers in 52 countries. Its protocols ensure that the users have maximum security on the web. They have more than 30,000 IP addresses, the largest pool in comparison to any other VPN provider in the industry. With every use, the user gets a completely new IP address which increases the anonymity factor.

hidemyass vs purevpnPureVPN is a Hong Kong based VPN service and has been in the market since 2007. They have servers located in more than 30 countries. The best thing about PureVPN is their unique feature known as Split Tunneling which ensures the best possible security and anonymity of the users.

In this comparison I will contrast HideMyAss vs PureVPN and lay out all the key features head-to-head. Hopefully this will help to make your final decision easier.

Packages and Prices

  • HMA offers three different packages which are 1, 6 and 12 month plans at $11.52, $49.99 and $78.66 respectively.
  • On the other hand, PureVPN offers its customers with 4 different packages i.e. 1, 3, 6 and 12 month plan at $6.95, $24.95, $44.95 and $49.95 respectively. PureVPN provides more reasonable packages as compared to HMA.
  • HMA has more than 500 servers while PureVPN has only 300+ servers. HMA servers’ locations are around 52 countries.
  • PureVPN servers’ are located around 26 countries. Even though, PureVPN has good packages, HMA servers are more widely spread around the world.
  • Customer support is an integral part of any business. The customer support of both HMA and PureVPN are considered good. HMA provides its users with more customer service options like FAQ, Community Forum, Live Chat, Email Support and Live customer support.
  • PureVPN too has an impressive array of customer service options including live chat support, community forum, FAQs and support tickets. The one thing lacking is email support. However, support tickets are almost the same as email support. This means customer support features of both these VPN services are almost the same.
  • However, there is something lacking in HMA customer support i.e. 12 hour support limitation. The market giants do not have a 24 hour support for customers whereas PureVPN offers this facility to its users. Furthermore, the customer support officers at HMA are not considered as very helpful.
  • HMA is compatible with Windows, iOS, Mac and Linux computers. It is also compatible with iPhone, iPad, Android and Windows phones.
  • PureVPN is compatible with Routers, Blackberry, iOS, Linux, Mac and Windows computers. It is also has apps for Android, Windows, Mac and iOS devices.

Servers

  • HMA has more than 500 servers while PureVPN has only 300+ servers. HMA servers’ locations are around 52 countries.
  • PureVPN servers’ are located around 26 countries. Even though, PureVPN has good packages, HMA servers are more widely spread around the world.

Customer Support

  • Customer support is an integral part of any business. The customer support of both HMA and PureVPN are considered good. HMA provides its users with more customer service options like FAQ, Community Forum, Live Chat, Email Support and Live customer support.
  • PureVPN too has an impressive array of customer service options including live chat support, community forum, FAQs and support tickets. The one thing lacking is email support. However, support tickets are almost the same as email support. This means customer support features of both these VPN services are almost the same.
  • However, there is something lacking in HMA customer support i.e. 12 hour support limitation. The market giants do not have a 24 hour support for customers whereas PureVPN offers this facility to its users. Furthermore, the customer support officers at HMA are not considered as very helpful.

Compatibility

  • HMA is compatible with Windows, iOS, Mac and Linux computers. It is also compatible with iPhone, iPad, Android and Windows phones.
  • PureVPN is compatible with Routers, Blackberry, iOS, Linux, Mac and Windows computers. It is also has apps for Android, Windows, Mac and iOS devices.

Final Words

HMA is an elegant and simple VPN service provider which provides numerous servers options, the largest collection of IP addresses but little control to the users. Their customer service isn’t excellent as it should be considering it is the leading VPN provider. Furthermore, it also temporarily saves logs of the users activities through which any user can be identified. You can read our full review of HMA here. On the other hand, PureVPN has better packages, has an option of split tunneling, has excellent customer service but has few IP addresses and servers. It doesn’t save logs and is more user-friendly. I recently reviewed PureVPN on its own here. Both of these VPN services are good and choosing one over the other comes down to the user’s requirements in the end. You can directly check out PureVPN here or HMA here.

HideMyAss.com

About the author

Conner Sinclair

An obsessed techie (not recovering), I'm all about find the latest ways to protect my online privacy and I share what I find with others...

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